Technology challenges in Restaurants & Food
These are the recurring problems we solve for restaurants & food businesses.
Aggregator commissions eating margins
Zomato and Swiggy take 20-30% of every order. A restaurant with ₹50L monthly revenue loses ₹10-15L to commissions.
Phone bookings during busy hours
Staff taking table reservations over the phone during dinner service is a recipe for errors, missed reservations, and poor customer experience.
No customer data ownership
When orders come through aggregators, you don't own the customer relationship. You can't market to them, reward them, or bring them back.
Manual order management
Orders from multiple channels — phone, WhatsApp, walk-in, aggregators — managed manually creates errors and delays.
What we build for Restaurants & Food
Specific solutions for the specific problems of your industry — not generic software repurposed for your use case.
Direct ordering platform
Your own branded ordering website and app. No commissions. Full customer data ownership. Average 15-20% better margins vs aggregators.
AI chatbot for bookings
WhatsApp and website chatbot that takes table reservations, handles menu questions, and sends booking confirmations automatically.
Loyalty programme
Points-based loyalty system that brings customers back. Integrated with your ordering platform and POS.
Restaurant analytics
Real-time dashboards for orders, revenue, peak hours, and popular items. Make menu and staffing decisions based on data.
Services we use to build Restaurants & Food solutions
Every solution we build for restaurants & food businesses draws on our core engineering capabilities: