Technology challenges in E-commerce & Retail
These are the recurring problems we solve for e-commerce & retail businesses.
High cart abandonment rates
Industry average cart abandonment is 70%. Visitors browse, add to cart, and leave. Without intervention at the right moment, most of that revenue is gone.
Customer support volume at scale
Order status, return requests, and product questions — the same 20 questions answered thousands of times by your support team.
Over-dependence on marketplaces
Selling primarily on Amazon or Flipkart means you're building their brand, not yours. You're one policy change away from losing your business.
Poor product discovery
Customers can't find what they're looking for. Bad search, poor filtering, and no personalisation means low conversion rates.
What we build for E-commerce & Retail
Specific solutions for the specific problems of your industry — not generic software repurposed for your use case.
Custom D2C e-commerce platform
Fast, conversion-optimised storefront with powerful search, smart filters, wishlist, reviews, and seamless checkout. No per-transaction fees.
AI shopping assistant chatbot
A chatbot that helps customers find products, answers questions, handles returns, and reduces support tickets by 60%.
Personalised recommendations
ML-powered product recommendations that increase average order value by 15-30%. Customers buy more when they see relevant products.
Order & inventory management
Unified inventory management, order tracking, return management, and warehouse integration across all your sales channels.
Services we use to build E-commerce & Retail solutions
Every solution we build for e-commerce & retail businesses draws on our core engineering capabilities: